To work as an HVAC technician requires a tremendous amount of knowledge. Whether it is repairing, installing or maintaining a unit, a good HVAC service technician should be knowledgeable with data, systems and other processes while maintaining good phone skills and customer service.
What makes a great HVAC technician?
A great HVAC technician should have excellent customer service skills. They should be able to explain how systems work or what kinds of repairs are needed in a way that a customer with little to none understanding of the HVAC system can understand. They should be patient and comfortable answering questions, and should follow-up as needed. A great HVAC technician should display strong communication skills and be able to communicate effectively both orally and in writing with customers, supervisors, and fellow staff, as well as preparing reports, instructions, and specifications.
A great HVAC technician should also understand how different systems work and what their controls do, and also understand the processes of hot water heating, steam heating, air conditioning, and water cooling. They should also be able to perform system testing while using the appropriate testing equipment such as airflow meters, voltmeters, ohmmeteres and humidity recorders. A great HVAC technician should also be extremely knowledgeable in troubleshooting and should be able to quickly determine where problems come from when inspecting a system.
They need good computer skills and should be able to use a variety of programs to monitor and control systems, repair job assignments and perform a variety of other computer tasks. The HVAC technician should also be extremely familiar with all safety standards and hazards and use all methods for preventing accidents.
Always make sure your HVAC technician is NATE-certified. NATE-certified technicians have demonstrated their knowledge of today’s increasingly sophisticated heating and cooling systems by passing a nationally recognized test developed and supported by all segments of the heating, ventilation and air-conditioning industry. Consumers can rest assured that with a NATE-certified technician, they are getting the best installation and service for maximum comfort and economy in their heating and cooling system. Better installation and service mean a longer life for your heating and cooling equipment and increased energy efficiency. Technicians who are NATE-certified know that NATE stands for excellence and quality service.
Air Hawk Heating and Cooling hires only NATE-certified technicians who are experienced at AC repair. Our technicians are trustworthy, experienced and professional so you can feel comfortable that we know what we are doing. We also provide continuing education to our technicians to help keep them up to date with today’s technology. And, for your safety and security, we perform background checks and drug testing on all of our technicians.
Contact us today and see how one of our technicians can help you with your HVAC system. Call 813-929-HAWK or 727-SAME DAY for more information.